Privacy Policy

1. General Information

1.1. ZECONEX acts as the data controller for the personal information provided by data subjects, including users, clients, and charging users. This Privacy Policy applies to all individuals who access or use the ZECONEX EV Charger Management Platform. With the explicit consent of data subjects, where required, ZECONEX processes personal data lawfully, transparently, and in accordance with applicable legal obligations.

1.2. ZECONEX is responsible for processing the personal information of users, clients, and charging users. When charging users use devices provided by clients through public charging networks, those clients may also act as data controllers for the personal information of charging users. ZECONEX ensures that such data is processed solely for the purpose of enabling clients to provide services to charging users, without sharing the personal information provided by charging users with clients.

1.3. Registration and creation of a ZEONCEX EV Charger Management Platform account are required to access certain information and content on the platform. By registering, you consent to the processing of your personal data. Requesting account deletion will result in the deletion of your account. However, you may retain your account while opting out of receiving commercial communications.

2. Data Processed by ZECONEX

Providing personal information is mandatory for registration or contacting us through our website, online portal, or application. ZECONEX collects the information necessary to provide registration and platform services. In addition, successful registration as a client involves the collection of information related to service usage.

ZECONEX processes the following categories of personal data:

• Identification data (e.g., name, username, password)
• Contact information (e.g., email address, phone number)
• Device identification data (e.g., mobile phone push notification token)
• Biometric data (e.g., facial images used for facial recognition)
• Charging service activity and usage data
• Professional information (e.g., education and professional experience)

3. Purposes of Data Processing

ZECONEX processes personal data for the following purposes:

• Managing ZEONCEX EV Charger Management Platform accounts and providing access to platform services
• Sending customized notifications based on application and platform usage
• Creating user profiles, with consent, to provide personalized commercial communications about products and services

4. Contact Information

For any inquiries or complaints regarding our privacy practices, please contact our privacy team:

Email: [sales@zeconex.com]

WhatsApp & WeChat: [+86-18603001019]

5. Privacy Concerns

If you have a complaint, please provide relevant information to help us assess your concern. Our privacy team will investigate the matter and respond promptly. Depending on applicable laws, you may also have additional rights and the option to contact the relevant data protection authority in your jurisdiction.